24/7 Call Center Services in the Philippines
Flatworld has become an outstanding provider of offshore call center services in the Philippines with over fifteen years of experience. Outsource Customer Service, Technical Support, Outbound Telemarketing, Appointment Setting requirements tasks to a highly competent team at Flatworld Call Center Philippines. Unlike other call center service providers, our team becomes an extension of your business. This results in optimized engagement with your customers to deliver a seamless, personalized and data-driven customer experience. Our ISO 27001 and PCI certification is an endorsement of the data security measures we have implemented to ensure your business data is handled securely when you partner with us.
We use the latest technology for tracking agent performance and checking call quality to enable continuous workforce improvement. We also provide complete end-to-end call recording, to guarantee that your customers get the best possible support service. Our dynamic and integrated synergy of people, processes, infrastructure and pricing is exactly what your business needs, at competitive pricing.
Flatworld Call Center Philippines is located in Davao City, Philippines, a country teeming with talented people enjoying a more affordable cost of living. The Philippines is also known for its cost-effective technology infrastructure and services. With these factors, we can provide top-notch outsourcing services at rates that won’t make a dent in your overhead.