Efficient, Reliable and Smart Outsourcing Solutions.

Flatworld Philippines offers 24/7 multilingual outsourced back office solutions to customers across multiple industry verticals from multiple geographies. Partner with us to leverage the experience and expertise of some of the best talents in the industry.

Focus on Customer Experience

Every customer has a unique need. That is why we value every interaction. Our mandate is to turn every customer engagement to exceptional customer experience. We partner with you to create custom solutions for your business. You know your business. We understand data and analytics. This combination provides valuable insights that will take your business to the next level.

Smart Solutions. Personalized.

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Consistent and High Quality Service Assured.

For years, Flatworld Philippines has gained the trust of our customers worldwide. Our innovative processes and customized offshore services help businesses achieve competitive advantage one step at a time. Our Business Process Improvement Team is constantly engaged with clients to optimize current processes, to make them more efficient- better, smarter and more cost-effective for your business- including automation. We assure you of consistent and high quality service delivery to ensure your long-term sustainable growth.

Leveraging State-of-the-art Infrastructure to Empower your Business

Everyday we manage tons of data through our secure systems. We are constantly assessing our risks and threats to find the most effective ways to ensure security. We guarantee a highly secure environment for our operations. Sufficient redundancy is built into our facilities and IT infrastructure at every level ensuring 100% uptime.

 

Contact us today to understand how partnering with Flatworld Philippines can help you leverage best-in-class, secure infrastructure to provide stability and redundancy to your operations.

Make the Right Move. Join Our Team.

At Flatworld, we believe in a collaborative team environment. We offer amazing opportunities, reward excellence and provide a supportive, healthy workplace that fosters excellence.

What our Clients Say

Customer Experience. That is our number one focus, all the way. It is the small details that differentiates us from the rest. Read what some of our clients have to say about their experience working with us. 

Featured Articles
- IT Manager- IT Manager  Technology Service
They have gone above and beyond to make our customers happy.
- Director of IT- Director of IT  Manufacturing Company
Their service is very attractive and necessary for its low costs.
- Director- Director  Cosmetic Service Industry
I feel like nothing is going to be a problem or going be too much trouble because of the managers and the help that everyone has given.